At Tervis Central, we are committed to protecting the privacy and security of our customers’ personal information. As purveyors of premium kitchenware to discerning home cooks and professional chefs worldwide, we apply the same standards of excellence to our data protection practices as we do to our product selection.
1. Information We Collect
To provide our premium shopping experience, we may collect:
- Personal Identification Information: Name, email address, phone number, shipping/billing address when you make a purchase of our bakeware, barware, or cutlery.
- Payment Information: Credit card details or PayPal information processed through our encrypted payment system (we do not store full payment details).
- Transaction Details: Purchase history of kitchen essentials like measuring tools or water bottles.
- Technical Data: IP address, browser type, device information to optimize our website for kitchen enthusiasts.
- Usage Data: How you interact with our product pages and menus.
2. How We Use Your Information
We use your data to enhance your experience with our premium kitchen tools:
- Process orders for our professional-grade products and provide order confirmations
- Offer customer support for your kitchenware inquiries
- Improve our website and product offerings based on how culinary enthusiasts use our site
- Communicate about promotions, new bakeware collections, or barware releases (with your consent)
- Prevent fraud and ensure the security of transactions for our international clientele
3. Data Sharing and Disclosure
We treat your kitchenware shopping data with the same care we’d expect for our own:
- Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and IT services – all bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect Tervis Central’s rights.
- Business Transfers: In connection with any merger or sale of company assets.
- We never sell your personal information to third-party marketers.
4. International Data Transfers
As we serve kitchen enthusiasts globally (excluding some Asian regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.
5. Data Security
We protect your information with the same precision as our measuring tools:
- End-to-end encryption for all transactions
- Regular security audits of our systems
- Secure servers with limited access
- Payment details are not stored on our servers after processing
6. Your Rights
You have rights regarding your personal data, including:
- Access to the personal data we hold about your kitchenware purchases
- Correction of inaccurate information
- Deletion of your data (where permissible)
- Objection to certain processing activities
- Withdrawal of consent for marketing communications
To exercise these rights, contact our kitchen-enthusiast customer service team at [email protected].
7. Cookies and Tracking Technologies
Like measuring ingredients for the perfect recipe, we use cookies to enhance your experience:
- Essential Cookies: Necessary for secure checkout and account functions.
- Performance Cookies: Help us improve our website for kitchen tool shoppers.
- Functionality Cookies: Remember your preferences for bakeware or barware.
- Marketing Cookies: Used with consent to show relevant product offers.
You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this policy as we expand our premium kitchenware offerings. Significant changes will be communicated to our valued customers.
9. Contact Us
For any privacy-related questions about your kitchen essentials shopping experience:
Tervis Central
63 Lisnagelvin Rd, Londonderry, GB CH1W 5ZQ
Email: [email protected]
From our kitchen to yours,
The Tervis Central Team